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Terms and Conditions

Health and Safety:

At Cain Tattoo Studio, we maintain the highest standards of health and safety for both our staff and customers.

To ensure strict compliance with all health and safety procedures, clients must disclose any medical conditions that could pose a risk to themselves, our staff, or other clients.


we prioritize the safety and well-being of our staff, artists, and customers. To ensure compliance with our health and safety procedures, we ask that clients disclose any medical conditions that may put themselves or others at risk, including but not limited to blood-borne diseases, hepatitis C, HIV, and COVID-19. If you have a disability, please let us know when booking, and we will do our best to accommodate your needs.

Although we are a friendly bunch and will make you feel welcome, we recommend coming alone to your appointment. However, if you require a support person, we limit it to one person at a time. For health and safety reasons, we do not allow children under 12 in the store.

If you exhibit any signs of cold or flu-like symptoms upon arrival, our staff reserves the right to refuse service. We also advise you to inform our staff/artist within 48 hours if you are feeling unwell to reschedule your appointment.

We do not tolerate any form of abuse or bullying. If our staff/artists feel threatened or disrespected in any way, they have the right to terminate the session, refuse service, and forfeit any payments made. Such behavior may also result in being trespassed from Cain Tattoo Studio.

Booking your appointment:

Once you have had a consultation with your artist, you will need to make a deposit of at least $100.00NZD to secure your booking. This deposit will be credited towards the final cost of your tattoo and will reserve the artist's time.

Deposits are NON-REFNUNDALE.

To receive a tattoo independently, clients must be 18 years or older and may be asked to provide photo identification upon request.

However, we do allow clients who are 16-17 years old to receive a tattoo under certain circumstances. This includes informing the staff/artist of their age at their initial contact, being supervised, filling out the parent/caregiver consent form prior to the tattoo, and providing photo identification for both the client and parent/caregiver.

Please ensure that you notify Cain Tattoo staff/artist via text/email at least 48 hours (2 days) prior to your scheduled appointment if there are any changes in circumstances that may affect your attendance. Failure to do so may result in the forfeiture of your deposit and an additional charge for a new booking, which will be assessed on a case-by-case basis at the discretion of the artist.

This policy also applies if you have postponed your tattoo appointment more than twice.

Before your Tattoo:

Maintaining hygiene is crucial in our store, please ensure that you and the area you want to get tattooed on are clean.

Before your appointment, we will send you a consent form via text/email that must be signed and completed. If you haven't completed it before your appointment, we'll provide you with a physical form to fill out when you arrive.

To ensure proper clotting and healing, it's best to avoid alcohol, drugs (including over-the-counter pain relief) for at least 48 hours before your appointment.

If you want to apply numbing cream before your appointment, contact your artist or send an enquiry to at least 48 hours before your appointment, and we can advise you on the day.


Sometimes, due to unforeseen circumstances, the artist may run behind schedule. If you have a tight schedule, please let us know, and we'll do our best to accommodate you.

During your tattoo:

Please wear comfortable and appropriate clothing that allows easy access to the area being tattooed during your appointment. For half-day or full-day sessions, it's a good idea to bring some snacks.

We prioritize our clients' health and safety, so please inform your artist if you start to feel unwell during the appointment.


Tattoo by an apprentice:

Clients who are receiving a tattoo from an apprentice should be aware that the quality of the tattoo will reflect the apprentice's current skill level. It is important that any questions or concerns regarding the tattoo are addressed and resolved to the client's satisfaction before the appointment.

After your tattoo:

Clients will receive a text message reminding them of the proper aftercare instructions to avoid infections or prolonged healing process. To request a touch-up, kindly reach out to your artist or send an email to Please note that a small fee may apply, depending on the artist. At Cain Tattoo, we value communication, so please don't hesitate to contact us if you have any questions or concerns before, during, or after your tattoo appointment.


Gift Cards:
Gift vouchers are available for purchase both in-store and on our website. They can be used towards the cost of a tattoo design or for merchandise purchases in-store. Please note that vouchers are valid for a period of 12 months from the date of purchase and can be transferred to another person, but must still be used within the specified timeframe. It is important to note that gift vouchers cannot be refunded for cash or redeemed for cash.

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